Terms & Conditions
Cancellation Policy
Illness, Emergencies & Holidays
The work that you do with Audrey has your health and wellbeing at its core. The time and money that you spend on your therapy is in aid of you. Therefore, once you have contracted to work together with Audrey, you do so in an understanding that in respect of your commitment to yourself, you will endeavour to make each appointment.
If you can not make it to an appointment, in the majority of cases you will still be charged. In ongoing emergency circumstances it may be that a break in the therapy is negotiated.
Psychotherapy
Due to the long term nature of many psychotherapy clients, Audrey offers two sessions per year (often taken as holiday) which clients can miss their sessions without paying. These session spaces will be offered to other clients as “emergency” spots, or will be used by new clients as their assessment session.
Pricing
You may notice a range of prices across this website for the same service. I always have some clients paying a lower price due to financial constraints (those individually negotiated prices are not shown). In my hopes to continue to normalise the process of therapy and extend access to good therapy, I also provide discount for clients who have been referred by past clients. In some cases, I may be able to do some discounted work via video formats (however this is not applicable for complex work). To find out more about this, please get in touch.